Privacy Policy –

At Purnima Jewellery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.

1. Information We Collect

When you use our website or purchase our products, we may collect information such as:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping/delivery address
• Order and purchase details
• Payment-related information
• Customer enquiries and communications
• Information voluntarily provided for customized jewellery requests

We may also automatically collect limited technical information such as browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Arrange shipping and delivery.
• Confirm and communicate order details.
• Respond to customer enquiries.
• Provide customer support.
• Process refunds, returns, or exchanges.
• Handle customized jewellery requests.
• Improve our website, products, and services.
• Detect and prevent fraudulent or unauthorized transactions.
• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment gateways.

We generally do not directly store your complete debit card, credit card, banking, or other sensitive payment credentials on our website.

Payment information may be handled by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember preferences.
• Maintain shopping cart functionality.
• Understand website usage.
• Improve website performance.
• Provide relevant website features.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

• Payment gateway providers
• Courier and logistics companies
• Website hosting and technology providers
• Website analytics or service providers
• Customer support/service providers

We may also disclose information where required by applicable law, court order, government authority, or to protect our legal rights and prevent fraud or misuse.

6. Order & Delivery Information

To deliver your jewellery order, we may provide necessary information such as your name, phone number, and delivery address to our logistics or courier partners.

Only information reasonably required to complete the delivery will be shared.

7. Marketing Communications

If you provide your contact details and consent to receive promotional communications, we may contact you about:

• New jewellery collections
• Offers and promotions
• Special events
• New showroom announcements
• Other relevant updates from Purnima Jewellery

You may request to stop receiving promotional communications at any time.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If we become aware that personal information has been collected from a child improperly, we will take reasonable steps to address the situation.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Complete transactions.
• Provide customer service.
• Maintain business and transaction records.
• Resolve disputes.
• Meet legal, accounting, tax, and regulatory obligations.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

12. Your Rights

Subject to applicable law, you may contact us regarding your personal information and request appropriate assistance concerning:

• Access to information we hold about you.
• Correction of inaccurate information.
• Updating your contact details.
• Withdrawal of consent for certain communications.
• Other privacy-related requests permitted under applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

The updated policy will be published on this page with the revised Last Updated date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Purnima Jewellery
📞 97050 90756
📞 98497 85737
📱 WhatsApp: 97050 90756 / 98497 85737
📸 Instagram: @purnimajewelleryhyd

SRIKA — A Unit of Purnima Jewellery
Bengaluru

Since 2014 — Passion, Trust & Timeless Jewellery.