Terms and Conditions

Welcome to Purnima Jewellery. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. About Us

Purnima Jewellery has been serving customers since 2014, specializing in lightweight gold jewellery and other jewellery collections.

In 2026, we expanded with SRIKA — A Unit of Purnima Jewellery, Bengaluru.

We deal in:

• 22kt Gold Jewellery
• 18kt Gold Jewellery
• 14kt Gold Jewellery
• 9kt Gold Jewellery
• Gold-Sheeted Jewellery
• Thappa Jewellery
• Polki Diamond Jewellery
• Silver Jewellery

2. Website Usage

By using this website, you agree to:

• Provide accurate information when placing an order or contacting us.
• Use the website only for lawful purposes.
• Not attempt to interfere with or disrupt the website.
• Not copy, reproduce, or misuse website content, images, logos, or other intellectual property without our permission.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on the website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen settings.
• Jewellery may have minor variations due to its handcrafted nature.
• Product images are for representation purposes and may not always reflect the exact size or appearance.
• Gold and jewellery prices may change based on applicable market rates.

4. Product Pricing

All prices displayed on the website are subject to change without prior notice.

In the event of an incorrect price being displayed due to a technical or human error, we reserve the right to contact the customer before processing the order.

5. Orders

Placing an order on the website does not automatically guarantee acceptance of the order.

We reserve the right to cancel or decline an order in circumstances including:

• Product unavailability
• Incorrect product or pricing information
• Payment-related issues
• Suspected fraudulent transactions
• Delivery limitations
• Other circumstances that prevent us from fulfilling the order

If an order is cancelled by us after payment has been received, the applicable refund will be processed.

6. Payments

Customers are responsible for providing valid payment and billing information.

Orders will generally be processed after successful confirmation of payment.

We are not responsible for delays caused by payment gateways, banks, or other third-party payment providers.

7. Custom & Personalized Jewellery

Custom-made or personalized jewellery may be subject to different terms regarding:

• Pricing
• Production time
• Cancellation
• Returns
• Exchanges

Once production of a customized product has started, cancellation or return may not be possible.

The applicable terms will be communicated to the customer before or during the customization process.

8. Shipping & Delivery

We will make reasonable efforts to dispatch orders within the communicated timeframe.

However, delivery times may be affected by:

• Courier delays
• Weather conditions
• Public holidays
• Incorrect address information
• Events beyond our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact number.

For detailed information, please refer to our Shipping Policy.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should inspect their package and product upon delivery and report any damage, defect, or incorrect product within the specified period.

10. Intellectual Property

All content available on this website, including:

• Logo
• Brand name
• Product photographs
• Graphics
• Text
• Website design
• Videos
• Other visual materials

is owned by or licensed to Purnima Jewellery unless otherwise stated.

Unauthorised reproduction, distribution, modification, or commercial use is prohibited.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, privacy practices, or policies of third-party websites.

12. Privacy

We may collect information necessary to process orders, payments, deliveries, customer enquiries, and other website services.

Your information will be handled in accordance with our Privacy Policy.

13. Limitation of Liability

To the extent permitted by applicable law, Purnima Jewellery shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including technical failures, courier delays, payment gateway failures, or interruptions to third-party services.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when published on this page. Customers are encouraged to review this page periodically.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

16. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Purnima Jewellery
📞 97050 90756
📞 98497 85737
📱 WhatsApp: 97050 90756 / 98497 85737
📸 Instagram: @purnimajewelleryhyd